Audrey

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Activity overview

Latest activity by Audrey
  • Audrey created an article,

    Promo Code Failure - How to respond

    I am sorry that your promo code does not work. We have generated a new one for you. Please feel free to share with your friend as well.   Sincerely Grab Team

  • Audrey created an article,

    How do I publish my content in other languages?

    Here's the workflow for localizing your Help Center in other languages: Get your content translated in the other languages. Configure the Help Center to support all your languages. Add the transl...

  • Audrey created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Audrey created an article,

    My rider left something behind

    Your rider must be so happy to know that the lost item is actually in your car.Please fill the Lost & Found form and bring the item to our office. You can find our office at:28 Sin Ming Lane#01-14...

  • Audrey created an article,

    What are these sections and articles doing here?

    This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

  • Audrey created an article,

    Adding new article - Change title here!

    Add your content here!